Returns Information

We want you to be fully satisfied with your purchases at Starrily. You may return your merchandise within the first 15 days after your package was delivered. Exclusions apply.

Return Policy: 

Shipping costs will not be refunded unless the item being returned was arrived damaged or defective. We request photographic evidence of damaged or defective items through email. Purchases will receive a refund in the paid price of the item plus any applicable taxes issued in the original form of payment or a virtual gift card. Items purchased on sale can’t be returned and ineligible items included in the return package will not be credited. We do not accept exchanges. Returns are only valid for our USA customers who purchased through our website. A 15% restocking fee will be applied to all returned items. 

Returns are not valid on sale items and holiday promotions. To qualify for a return, your original shipping address must be in the USA. Returns are only valid on purchases made from www.starrily.com

Items purchased through a gift card will not be eligible for returns. Must have original proof of purchase when requesting a return. Return limit, a maximum of 3 products can be returned per customer, per address. Returns are not valid on multiples of an item. Purchase no more than 1 bottle if you would like to try out the color before ordering multiple quantities. Returns are not valid on certain items, these items will be marked. 

Due to the nature of cosmetic items, we never re-sell returned products. Be assured that your nail polish will always be in new condition. All returned nail polishes are inspected and discarded. We're a small company and our nail polishes are very expensive to make. Please be mindful and know what you're ordering beforehand by reading the descriptions. If you have any questions regarding a product, please ask us and we will email you right away.

Starrily has the discretion to update this return policy at any time. We encourage Users to frequently check this page for any changes to stay informed. You acknowledge and agree that it is your responsibility to review this return policy periodically and become aware of modifications. By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

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