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FAQS

How long does shipping take?

Shipping times vary. Currently our shipping times are running between 1-10 days. We are trying our best to improve shipping times. 

What does 5-Free mean? 

5-free means that our nail polishes are free of the 5 harmful chemicals found in most retail nail polishes. In other words, our nail polishes do NOT contain any of the following chemicals: Formaldehyde, Dibutyl Phthalate (DBP), Toluene, Formaldehyde Resin and Camphor.

What if my nail polish came in broken or missing? 

Please send an image of your broken polish and your order # to contact@starrily.com and we will replace your broken or missing items free of charge. 

Are your products found in stores? 

At this moment, our nail polishes are available online exclusively through www.starrily.com and our authorized online distributors. 

Will my nail polish look different than the picture? 

Please allow slight variations in nail polishes due to their handmade nature and differences in monitor colors.